| Ordering
How do I place an order?
Most users prefer to place an order directly in our
online shop here:
You have multiple payment options and if you pay by
credit card/debit card/Switch/Solo you will receive
the deliver e-mail with the download link and serial
key very swiftly. So you could get started straight
away!
If you have to place a purchase order due to organizational
processes please check out our Sales
Team’s contact page.
How can I pay?
For online orders through our shop here.
We accept the following payment options:
Credit card (Visa, MasterCard, American Express, JCB)
Switch Solo
PayPal
Wire transfer
Check/Money Order
Cash
Online orders are processed through our partner
cleverbridge.
cleverbridge processes the payment and delivery for
us. The order confirmation with serial number and download
link are sent out straight after your payment is completed.
If you place a Purchase Order directly through our
sales team then please pay by wire transfer, cheque
or PayPal. The necessary information will be sent to
you with the order confirmation and invoice. POs are
usually processed the next business day at the latest.
Do you offer volume discounts?
If you want to buy larger quantities and see if we can
cut you a deal then please please check out our Sales
Team’s contact page to find out who to contact.
Can I place a purchase order?
Yes you can. For purchase orders we offer payments by
wire transfer, cheque or PayPal. Please note that we
cannot process credit cards if you choose to order by
purchase order. If you would like to place a purchase
order please contact Sales Team directly. All contact
information is available here.
Purchase orders are normally processed the next business
day.
Please note: Online orders through blingit.us can be
processed faster and you can pay by credit card.
How is Bling! It delivered?
A download link and serial number is the fastest and
most cost effective way of obtaining Bling! It. So that’s
what we do! We send you a link where you can download
the installer for Mac or Windows and provide you with
a serial number. All information you need to get started
is always included in our order confirmation e-mail.
For online shop orders the order confirmation with
download link
serial number
receipt
will be sent from "cleverbridge" and the subject
line will be “Reference #xxxxx: Your order of
Vertus's products”.
I have placed an order but did not receive
a confirmation. What’s going on?
If you placed an order online and your payment is completed
then you should have received an order confirmation
e-mail shortly after that. Have you checked your junk
mail folder? It’s possible that your email program
thought it was spam.
Watch out for an e-mail from "cleverbridge"
with the subject line “Reference #xxxxx: Your
order of Vertus's products”.
If you still can’t find it then just give us
a shout, providing the details that you used in your
order (first name, last name or company and e-mail address.
Our support team at support@vertustech.com
will be happy to look it up for you and send out another
copy with your receipt, download link and serial number.
Can I get a CD?
Sure you can if you want! When you place an order in
the online shop then you will be offered a back-up CD
in the shopping cart. Just make sure the box is ticked
and place your order. You’ll receive a freshly
printed CD in the post. Delivery time is 8-10 days depending
on where you are located.
When do I receive delivery?
Since most people order the download version the delivery
is done by e-mail. The e-mail is sent to you right after
the payment for the order is complete. So no long waits!
If you ordered a back-up CD, too, then you will receive
that within a few days when you’re in Europe or
8-10 days to the rest of the world.
My credit card could not be authorized. What
should I do?
Have you checked with your credit card company that
everything is fine with your card? You should do that
first. When this question is cleared, then you can contact
our online shop service Cleverbridge to provide them
with your credit card data again. All other information
for your order is already in the system.
When speaking to their customer service, please provide
them with the following order reference number. They
will be able to process the request very quickly.
The contact information of the cleverbridge customer services is available here.
The information they will need is:
Order reference number
Card type
Card number
Name on card
Expiry date
Security code
Please note: cleverbridge at the above phone number
cannot provide technical support for Bling! It and cannot
answer questions about the product itself. If you need
any help with Bling! It please contact Vertus at support@vertustech.com
Trial
Where can I download the trial version?
You can register to download the trial version here:
Simply register and you’ll get the link to the
download. We’ll also send you some information
to get you started - tips and tricks and where to find
help.
For how long can I use the trial?
The trial version of Bling! It will be fully functional
for 15days. This should give you enough time to find
out about the features and benefits. During your trial
phase our team will be happy to assist, of course. If
anything is unclear, please have a look at FAQ, Tutorials,
manual, tool tips, join one of the trainings or ask
our team at support@vertustech.com.
Installation
& Registration
What are the system requirements?
Please visit our technical info page here.
Is Bling! It available for both Macintosh and
Windows users?
Yes, Bling! It is available for both Mac and Windows. Please check out
the system requirements and make sure that your machine is compatible
before installing.
Do I need to uninstall the trial version once
I purchased a license for Bling! It?No, you
don’t have to uninstall the trial version. If
you already installed the trial version and then decided
to buy the full version then simply use the serial number
that you received upon delivery to unlock the trial.
Do I have to register/activate my copy of Bling!
It?
Yes, please. Only if you register your copy of Bling!
It you can benefit from all the features. And it will
be much easier for us to provide support when you need
it, too!
How can I register/activate?
We provide two ways of registration/activation:
We offer an online registration for those users who
have their machine connected to the internet. Because
we know that some of you want to keep their machines
internet free we do also offer an alternative registration
by e-mail.
To register/activate please install Bling! It first.
Then open the program and go to > Help > Register
and you will be guided through the process.
Do I need an active internet connection?
Not necessarily. If you do have an internet connection
then you can register Bling! It through the online connection.
If Bling! It can’t find a connection you will
be offered the registration by e-mail (“Manual”
registration). The information you need to send to us
is displayed in a little pop-up window in Bling! It
and you can send it to us from a friend’s computer
or similar.
How do I install Bling! It?
Before you start the Bling! It installation please make
sure that all other programs are closed.
1. If
you haven’t downloaded and installed the Bling!
It trial version before then you can simply use the
download link that you received after placing your order.
2.
Double click the downloaded file when the download
is complete. The installation routine will start automatically.
3. Follow
the on-screen instructions.
4. Browse
to the folder in which you want to install Bling! It
if you don’t want to install it in the suggested
location.
5. Follow
the remaining steps of the installation wizard.
If the installation was successful, then Bling! It
will show up in your list of programs under your Windows
“Start” button.
On how many machines can I install Bling! It?
Most people work with a desktop and a laptop. Therefore
we allow two registrations of the same user.
Support
Where can I get assistance?
We have several sources set up for you.
Tutorials:
If you are new to Bling! It then you will find our tutorials
most helpful. You can watch our tutorials online at
[LINK TBD]. Or you can view them through Bling! It under
> Help > Tutorials.
Manual/Online help:
Bling! It offers an integrated online help explaining
features and functionalities. You will find the documentation
in Bling! It under > Help > Bling! It Help.
Tip Window:
You will notice our “Tip” window in Bling!
It. Whenever you point to a tool or option in Bling!
It the Tip window will change and display a context
help with information about what the tool does and how
it works. Very helpful indeed!
FAQ:
Since you’re reading this right now you obviously
found the FAQ!
Support:
If you can’t find the information you’re
looking for on our web site, the manuals or tutorials
then you can of course ask the Bling! It Team as well.
We’re always happy to help! Just send us a message
at support@vertustech.com.
Do you have tutorials for Bling! It?
We do indeed. We have a bunch of tutorial videos
for all Bling! It versions available here.
What image formats can I use in Bling! It?
You can open the following image formats in Bling! It:
.bmp
.jpeg
.jpg
.pbm
.pgm
.png
.ppm
Once you are satisfied with your “blinged”
image you can save it as a JPG file, which is the most
common image format for the web. So the best format
to use as a product shot for your online auction!
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